Consumer Litigation Essentials for In-House Counsel: Best Practices for Navigating Online Consumer Disputes

As online consumer disputes grow more complex, in-house counsel must stay ahead of emerging legal challenges in the digital landscape. From user agreements to privacy policies, understanding how to navigate these issues is essential for protecting your business and managing risk effectively.

Join us on Thursday, January 23, 2025, at 12 pm ET / 9 am PT for an insightful session led by Jesse Saivar, Chair of the Intellectual Property and Digital Media & Technology Groups, and Ira Steinberg, Co-Chair of the Consumer Claim Defense Group at Greenberg Glusker LLP. They will discuss best practices for managing online consumer disputes and key strategies to mitigate risk.

Discussion topics include:

• Practical Risk Mitigation Strategies: Learn how to ensure business practices align with legal advice to minimize exposure.
• Terms of Use & Privacy Policies: Understand what’s essential to include in these documents and what might be best to leave out.
• Trends in Consumer Litigation: Explore recent developments in consumer litigation involving data practices, with a focus on claims under the California Invasion of Privacy Act (CIPA) and Video Privacy Protection Act (VPPA).
• Navigating Arbitration Challenges: Discover how to avoid common pitfalls in arbitration and manage the “arbitration trap.”

Who Should Attend

This webinar is designed for in-house counsel and legal professionals who manage consumer protection, privacy compliance, and risk in online business environments.

Register now to gain practical insights and proactive strategies for managing consumer disputes in the digital age.

There is NO COST to attend this program!

This program is FREE, thanks to our gracious sponsor, Greenberg Glusker, LLP! If you can’t make it to the live program, the recording will be available for viewing via our paid CLE library, In-House Connect On-Demand!