The Hidden Cost of Legal Friction: New Research and Practical Solutions for In-House Legal Teams
Wednesday, June 11th • 12:30 PM – 3:15 PM ET
Corporate legal leaders strive to accelerate business outcomes through operational excellence and exceptional service delivery. Yet new research reveals that inefficient, fragmented workflows and historic underinvestment in legal technology and processes are creating legal friction—a hidden burden that reduces productivity, inflates costs, and quietly erodes business performance.
In today’s rapidly shifting economic and political landscape, the role of in-house legal teams has never been more pivotal. When optimized, legal can become a powerful business enabler—driving revenue, reducing risk, and strengthening competitive advantage. But new findings from the International Data Corporation (IDC), sponsored by LawVu, show that legal friction is holding many legal departments back from fulfilling that potential.
Join us on Wednesday, June 11 at 12:30 pm ET as Ryan O’Leary, Research Director, Privacy and Legal Technology at IDC, unpacks the latest data on legal friction and shares strategies for how in-house teams can overcome it.
You’ll learn:
What legal friction is—and the hidden ways it impacts your legal team and business
How legal friction is quietly costing millions in lost productivity and delayed outcomes
Other consequences of friction, including damage to reputation, brand, and culture
What legal teams and business stakeholders say about their experience with legal friction
How to reduce legal friction with people, process, and technology—and elevate legal’s role as a strategic business partner
Who Should Attend
This session is designed for in-house counsel, GCs, CLOs, and legal operations professionals seeking to enhance legal service delivery and drive stronger business results. Whether you’re actively facing operational challenges or planning for growth, you’ll gain insight and tools to identify friction points and take targeted action.
Bonus: All registrants will receive a free copy of the IDC white paper, “Legal Friction: The Real Cost to Your Business,”along with the opportunity to request a personalized assessment of legal friction within their department.
