VideoIHC CLE WebinarLegal Operations, Outside Counsel & Vendors

Managing Outside Counsel Costs: A Panel Discussion

Three GCs share their frameworks for evaluating firm performance and negotiating alternative fee arrangements.

In this panel discussion, three general counsel from mid-market companies share their frameworks for managing outside counsel spend โ€” from evaluating firm performance to negotiating alternative fee arrangements. The conversation gets candid when the panel discusses what they actually look for beyond hourly rates.

Key topics covered include: setting clear performance metrics for outside firms, when and how to push for alternative fee arrangements, building internal capacity to reduce reliance on outside counsel, and the art of the annual firm review conversation. Whether you manage a seven-figure legal budget or are just starting to formalize your outside counsel relationships, this session offers practical takeaways you can implement immediately.

Recorded live at our December 2025 CLE webinar with 1.0 CLE credit available. The Q&A session at the end includes questions on rate benchmarking, diversity requirements, and handling the conversation when you need to fire a firm.

๐Ÿ“‘ Chapters

  1. 0:00
    Welcome & Speaker Introduction
    Opening remarks and introduction of Jeff Carr, SVP and General Counsel
  2. 3:45
    Rethinking the Outside Counsel Model
    Why the traditional billable hour relationship fails in-house teams
  3. 16:20
    Building a Preferred Panel
    Criteria for selecting and managing a right-sized outside counsel panel
  4. 28:50
    Fee Structures & Alternative Arrangements
    Fixed fees, caps, success fees, and blended rate strategies that work
  5. 42:10
    Measuring Value & Performance
    KPIs and feedback loops for evaluating outside counsel effectiveness
  6. 51:30
    Audience Q&A
    Questions on convergence programs, rate negotiation, and RFP processes
Speakers

Taylor Robertson

TR

Horace Wu

HW
Rachel Kim
GC, CloudSync (SaaS, 320 employees). Built AI governance framework adopted by 4 portfolio companies.
Shai Davidai
Founder, In-House Connect. Moderator.

Key Takeaways

๐Ÿ“ From the Webinar
  • Start with three tiers, not ten pages. Green (use freely), Yellow (use with guardrails), Red (don't use without legal review). That's your v1.
  • Name the tools. A policy that says "AI tools" is too vague. Name ChatGPT, Copilot, Claude, and any industry-specific tools your team actually uses.
  • Build in a sunset clause. Set a 90-day review date. Technology moves fast โ€” your policy should too.
  • Don't try to cover everything. Focus on the three highest-risk use cases at your company. You can expand later.
  • Get one executive champion. A policy that comes from "legal" dies. A policy that comes from "the CEO's office" lives.
The one-page AI Acceptable Use Policy template, pre-filled with examples.
Get Template โ†’

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Related Resources

  • Managing Outside Counsel Costs: A Panel Discussion
    Template
    DOCX2,340 downloads
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