When Everything Is Urgent: Building a Scalable Prioritization Framework for In-House Legal
Thursday, May 28th • 3:00 PM – 4:30 PM ET
Virtual Event - Zoom
When every request comes in marked urgent, every contract is labeled high priority, and every stakeholder insists their issue cannot wait, legal teams are left trying to manage impossible demand. For in-house counsel, the challenge is rarely just volume. It is the absence of a shared framework for deciding what truly matters, what can wait, and who should own those tradeoffs. Without that structure, teams get stuck in reactive mode, internal friction rises, and burnout becomes a real risk.
Join us on Thursday, May 28 at 3:00 PM ET as Ilan Horstein, VP, Deputy General Counsel at 8×8, and Kathy Zhu, Co-Founder & CEO at Streamline AI, explore how in-house legal teams can build a scalable prioritization system that creates accountability across the business. This session will examine how to move the urgency conversation out of legal’s inbox and into a more transparent, socialized framework that helps business partners better understand the real cost of “drop everything” requests. Attendees will leave with practical ideas for building a prioritization model that supports growth without overwhelming the legal team.
Key Takeaways:
How to create a shared prioritization framework that helps the business distinguish between true emergencies and routine requests
Ways to shift the burden of urgency back to business stakeholders so legal is not forced to arbitrate every conflict
How to use a P0-P4 model or similar structure to bring greater consistency and transparency to legal triage
Practical strategies for socializing prioritization rules across departments such as sales, marketing, and HR
How transparent intake and prioritization systems can reduce friction, improve alignment, and protect legal team capacity
Who Should Attend:
This webinar is designed for in-house legal professionals responsible for managing incoming demand, setting team priorities, and improving how legal works with the business. It will be especially relevant for general counsel, deputy general counsel, legal operations leaders, commercial counsel, and other members of corporate legal departments looking to build more scalable systems for triage, intake, and cross-functional alignment.
