This Privacy Policy (“Privacy Policy”) is between you and In-House Connect LLC (“In-House Connect”, “we”, or “us”). This Privacy Policy is governed by our Terms of Use (“Terms”), located at http://demo.inhouseconnect.org/policies/terms-of-use/. This Privacy Policy explains our information practices about the way your information is collected and used when you utilize our Service.  Any capitalized terms not defined herein shall have the meaning ascribed in the Terms.

1. DEFINITIONS

2. INFORMATION WE COLLECT AND HOW WE COLLECT IT

3. HOW WE USE INFORMATION

4. WHEN AND WITH WHOM WE MAY SHARE INFORMATION

5. THIRD PARTY DATA COLLECTION

6. CHOICES YOU HAVE TO LIMIT USE AND SHARING OF INFORMATION

7. HOW WE SECURE YOUR INFORMATION

9. USING OUR SERVICES OUTSIDE OF THE UNITED STATES

9. CHANGES TO THIS PRIVACY POLICY

10. HOW TO CONTACT US

1. DEFINITIONS. This is what we mean when we use the following terms in this Privacy Policy:

A. “Information” means the information we collect about you and your interaction with our Service. It includes information you provide to us, including when you create an Account, register for, participate in (including polls and messages posted in the chat box) and attend our events, or browse our Site. Depending on how it is used or shared, some Information can be PII or De-identified Information, as those terms are defined below.

B. “Personally Identifiable Information” or “PII” means information that directly identifies or can reasonably be used to identify a particular individual (for example, email address). PII also includes audio visual information captured via photos and videos during IHC Events. PII does not include De-identified Information.

C. “De-identified Information” or “Anonymous Information” is information that does not directly identify and cannot be reasonably linked to a particular individual. We treat IP addresses and other unique identifiers – such as cookie IDs, advertising IDs and device IDs – as De-identified Information when they cannot reasonably be used to identify a particular individual. We also consider aggregated information and Device Identifiable Information to be De-identified Information.

D.“Device Identifiable Information” or “DII” is a type of De-identified Information that directly identifies or can reasonably be used to identify a specific browser, device, or group of devices, but doesn’t directly identify and cannot reasonably be used to identify a specific individual.

E. “Usage and Device Information” means information about your use of the Service, including your accessing, viewing, and downloading of IHC content. This includes your activities, your IP address, your browser type, your Internet service provider (ISP), referring exit pages, your operating system or device type, date-time stamps, and related metadata. It also means information about your mobile device collected when the device interacts with the Site, including unique device ID (including MAC ID and other identifiers), device type, device status, device serial number, and information about the settings, configurations, and software on your device.

F. “Service Provider(s)” means third party vendor(s) that perform services on our behalf in connection with the offering, operation and provision of the Service and the fulfillment of orders. These vendors for example, provide authentication, fraud prevention, payment processing, billing, web hosting, analytics, and advertising and marketing services.

2. INFORMATION WE COLLECT AND HOW WE COLLECT IT. We collect Information about you and your associated devices when you provide it to us or when you access the Service.

A. Information You Provide To Us: When you create an account (“Account”), sign up for our mailing lists, register for our events, attend our events, or respond to our surveys or otherwise communicate with us, we collect the Information you provide to us, which may include PII. You may also participate in live polls or post messages in our chat box during our webinars. 

B. Information We Collect When You Access Our Service: When you visit our Service, we and our Service Providers automatically collect Usage and Device Information.

C. Information Collected via Cookies, Web Beacons and Similar Technologies: We and our Service Providers use web tracking technologies known as “cookies”, and “Clear GIFs” (also known as “web beacons,” “Internet tags,” “pixels” or “pixel tags”) to collect additional information about your interaction with the Service. A cookie is a small encrypted computer code added to a file on your computer as a record of your visit. It does not collect or provide your name or any other personal information about you, but can be used to recognize your device or computer when you return as a repeat visitor to our Site. Clear GIFs are lines of code that allow websites to summarize overall visitor usage patterns and to provide personalized services.

D. Information collected from Children. We do not knowingly solicit children to purchase or use our services or products and do not knowingly collect PII from anyone under the age of 13. In order to create an Account, an individual must be at least 13 years of age. If you believe that we might have any PII from a child under 13, please contact us at privacy@inhouseconnect.org.

3. HOW WE USE INFORMATION. We use the Information we collect for legitimate business activities, including: 1) to provide and improve the Service, 2) to improve our content, services, and other offerings; 3) to communicate with you, and 4) for advertising and marketing purposes.

A. To Provide and Improve the Service. We use the Information we collect to conduct business activities related to 1) establishing your Account; 2) authenticating access to your Account; 3) Account and membership administration; 4) improving our courses, services, and other products and identifying and developing new products and services; 5) internal analytics and reporting; 6) if necessary, collecting fees and charges; 7) protecting our rights, our personnel, and our property; and 8) complying with applicable law.

B. To Communicate with You. We also use the Information we collect to deliver and personalize our communications with you. For example, we may use the Account information you provide us to provide you with an event confirmation e-mail or other transactional communications.

C. For Advertising and Marketing. We also use the Information we collect to send you promotional communications for products and services we think may be of interest to you. You may opt-out of some marketing communications from us as outlined in Section 5 below. 

D. Use of De-identified Information. Our collection, use, and disclosure of De-identified Information is subject to our discretion and is not subject to any of the restrictions in this Privacy Policy.

4. WHEN AND WITH WHOM WE MAY SHARE INFORMATION. We only disclose PII as described in this Privacy Policy. We may share your Information with the following types of parties:

A. Service Providers. We may share your PII with our Service Providers. For example, we may use third party analytics services to collect data about usage of our Service. We may also share your PII with social media sites or other advertisers to facilitate marketing and advertising services.

B. Content Partners/Sponsors. We may share your Information, including PII, with Content Partners and Sponsors we partner with in order to provide you with our content and programming.

C. In-House Connect Employees, Agents, and Affiliates. We may share Information, including PII, with our employees, agents, and affiliates. We may also share Information, including PII, in the event of a merger, acquisition or sale or all, or components of, our business. When we do this, those employees, agents and affiliates will use and protect your Information in a manner that is consistent with this Privacy Policy.

D. Lawful Disclosures. You acknowledge and agree that we may disclose your PII if we are required to do so by law or if we have a good faith belief that such disclosure is reasonably necessary: 1) to comply with applicable law, a subpoena, court order or other legal process; 2) to investigate violations of this Privacy Policy, or other contracts we have with you; 3) to respond to claims that any content violates the rights of third parties; 4) to respond to your requests for customer service; and 5) to protect the rights, property, or personal safety of the public. We may also disclose PII to law enforcement agencies in emergency circumstances, where the disclosure of such information is consistent with the types of emergency disclosures permitted or required by law.

5. CHOICES YOU HAVE TO LIMIT USE AND SHARING OF INFORMATION.

Emails. When you create an Account, you may receive certain emails: We may send you newsletters and other emails about new or upcoming products, services, or offers. If you decide you no longer wish to receive these emails, you may opt-out as instructed in each email or in your Account settings. We may also, from time to time, send you other emails concerning your Account status. You may not opt-out of receiving transactional emails.

Please note, your opt-out preferences may not take effect immediately and do not retroactively apply to existing advertising/promotional messages or campaigns.

Our marketing emails will always contain an opt-out in the Email Footer. 

6. HOW WE SECURE YOUR INFORMATION. We commercially reasonable employ physical, electronic, administrative and procedural safeguards to protect your Information, including PII. Despite these measures, we do not guarantee the security of Information stored in our database or that unauthorized parties will not intercept Information you send or receive over the internet. As a shared resource, the internet subjects our services and you to the risk of unauthorized access to files and data, even when security measures are implemented.

7. THIRD-PARTY SERVICES. We rely upon the use of several third party services, including, without limitation, LinkedIn, Zoom, Google and Vimeo (collectively, “Third Party Services”). This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any Third Party Services, or any other third party service to which our website or the Service contains a link.

8. USING OUR SERVICES OUTSIDE OF THE UNITED STATES. This Privacy Policy is intended to cover the collection of information on or via our Service from residents of the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data privacy and protection laws of the United States might not be as comprehensive as those in your country. By accessing our Service, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy, and you consent to such transfer.

9. CHANGES TO THIS PRIVACY POLICY. We may change this Privacy Policy at any time. We will notify you of material changes by posting the revised Privacy Policy on the Site. We encourage you to periodically review the Privacy Policy to inform yourself of any changes. The revised Privacy Policy will be effective on the date it is posted unless the revised notice states otherwise. You understand and agree that, if you access the Site after the effective date of the updated Privacy Policy, we will consider your use as acceptance of the updated Privacy Policy. If we make material changes that will result in a new use, disclosure, or permission of access to PII previously collected, we will obtain your appropriate consent before implementing such change as required by applicable law.

10. HOW TO CONTACT US.

Please contact us if you have any questions about this Privacy Policy, please email: privacy@inhouseconnect.org

Effective: January 28, 2023