Kathy Zhu is the co-founder and CEO of Streamline AI, a Legal Process Management platform purpose-built for in-house legal teams to handle intelligent intake, workflow automation, collaboration, data/knowledge management, and reporting. Kathy was most recently Associate General Counsel at DoorDash, where she spent 4 years building a commercial legal and legal operations function from the ground up and supported the company’s growth from 4 billion to over 70 billion in valuation. Kathy started her career as a corporate lawyer at Wilson Sonsini Goodrich & Rosati, advising 30+ startups through venture financings, M&A, and IPOs. Following that, she spent 4 years at Medallia, a customer experience management software platform, where she was promoted to Director, Commercial Legal. In her free time, Kathy is a dedicated meditator, goldendoodle mom, and SCUBA enthusiast.
Hanna Steinbach
Hanna is a legal executive with nearly two decades of international experience in technology law, corporate governance, and strategic expansion. She has practiced with leading international law firms across three countries and worked at the World Intellectual Property Organization (WIPO) in Geneva under the sponsorship of the German government.
Currently, she serves as General Counsel at Harness, a leading software delivery platform, where she oversees global legal operations, compliance, and corporate strategy. Prior to this, she was EVP & Chief Legal Officer at Medallia, where she played an instrumental role in the company’s journey from its startup phase through IPO and ultimately to a take-private transaction.
FREE LIVE CLE CREDIT IS ONLY AVAILABLE FOR IN-HOUSE COUNSEL (FRACTIONAL GCs, GOVERNMENT ATTORNEYS, & ALSP ATTORNEYS INCLUDED) AND SUBSCRIBERS TO IN-HOUSE CONNECT ON-DEMAND.
IF YOU ARE A LAW FIRM ATTORNEY YOU ARE WELCOME TO ATTEND OUR LIVE EVENTS BUT UNLESS YOU ARE SUBSCRIBED TO IHC ON-DEMAND, WE WILL NOT BE PROCESSING YOUR CLE REQUESTS.
This program is approved for CLE credit in the following states: New York, Pennsylvania, California, Illinois, Texas.
This program is pending CLE credit in the following states: Georgia, Iowa, Minnesota, Missouri, North Carolina, Ohio, Tennessee, Utah, Vermont, Wyoming and Wisconsin.
This program is pending CLE and CPD credit for self-application by the attorney or for reciprocal CLE credit in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Montana, Nebraska, Nevada, New Jersey, New Hampshire, New Mexico, North Dakota, Oklahoma, Oregon, Québec, Rhode Island, South Carolina, Virginia and Washington.
We do NOT provide CLE for: Mississippi or Arkansas.
This program is appropriate for newly admitted attorneys and experienced attorneys.
From Counsel to CLO: How Legal Leaders Master the Soft Skills That Drive Executive Success
Event Description
Today’s in-house legal leaders are expected to do it all—scale high-performing teams, manage nonstop business requests, and align with executive leadership, all without burning out. But sustainable success at the top doesn’t come from heroic effort alone—it requires a different kind of playbook: one rooted in soft skills, boundary-setting, and operational clarity.
Join us on Thursday, August 21 at 12pm ET / 9am PT for an honest conversation with two exceptional legal leaders who’ve been through startup chaos, hypergrowth, IPOs, and strategic exits—and emerged with teams that thrived under pressure. Hanna Steinbach, General Counsel at Harness and former EVP & Chief Legal Officer at Medallia, led through rapid growth, IPO, and take-private transitions—building legal functions known for resilience and culture. Kathy Zhu, former AGC and Head of Commercial Legal at DoorDash, helped scale the company from 2,000 to nearly 15,000 employees and is now co-founder of Streamline AI, tackling legal ops challenges she faced firsthand.
In this session, Hanna and Kathy will unpack their leadership journeys, share practical strategies for building influence and operational sanity, and reflect on the mindset shifts that empowered them to lead at the highest levels.
Key takeaways will include:
- How to set healthy boundaries with business stakeholders—without losing credibility
- Tools for managing up and protecting your team’s time and energy
- Frameworks for preventing legal leader burnout
- Why “strategic no” is a power tool for influence and clarity
- How to build legal functions that scale—without relying on heroics
Who Should Attend:
This session is designed for in-house legal professionals in leadership or senior counsel roles who are looking to elevate their executive presence, better manage team capacity, and build legal departments that thrive under pressure—not just survive it.
There is NO COST to attend this program!
This program is FREE thanks to our gracious sponsor, Streamline AI – Shine a light into the legal black box! If you can’t make it to the live program, the recording will be available for viewing via our paid CLE library, In-House Connect On-Demand!
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