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Speaker Bio
- Sponsored by:
- CLE Details
David Lancelot
Focused on transforming legal teams, departments, and leaders into modern, strategic partners within their organizations, this experienced legal leader and educator engages and energizes in-house legal teams through dynamic presentations at conferences, team meetings, and leadership retreats. Their coaching and mentorship empower legal leaders at all stages of their careers to embrace innovation and lead transformative initiatives within their departments. They host the Legal Leaders Podcast and frequently appear on global media platforms, sharing insights on modernizing legal functions and fostering leadership in the legal profession. As an educator, they teach In-House Legal Leadership and guest lecture on Introduction to Lawyering at the University of Florida College of Law, as well as at law schools worldwide, shaping the next generation of legal professionals. With a global career spanning Silicon Valley, Europe, and beyond, they have served on multiple international leadership teams.
Ryan O ‘Leary
Ryan O’Leary is a Research Director in IDC’s Security and Trust research program covering Privacy and Legal Technology. In this role, Mr. O’Leary leverages his legal experience to provide perspective on changes in laws, shifting regulation, and other market forces that affect technology decision making today for both law firms and corporations. He also provides thought leadership that technology suppliers and technology buyers may use to develop effective strategy for the future. Mr. O’Leary’s core research coverage includes the evolution of eDiscovery and legal technology. As well as, the evolution of privacy compliance technology and impacts of new and emerging data privacy regulation.
Previously, Ryan was an eDiscovery leader at General Electric’s eDiscovery center of excellence managing complex tort litigation. He also led GE’s global launch of an AI enabled contract management software solution. Prior to GE, Mr. O’Leary operated a private practice law firm.

FREE LIVE CLE CREDIT IS ONLY AVAILABLE FOR IN-HOUSE COUNSEL (FRACTIONAL GCs, GOVERNMENT ATTORNEYS, & ALSP ATTORNEYS INCLUDED) AND SUBSCRIBERS TO IN-HOUSE CONNECT ON-DEMAND.
IF YOU ARE A LAW FIRM ATTORNEY YOU ARE WELCOME TO ATTEND OUR LIVE EVENTS BUT UNLESS YOU ARE SUBSCRIBED TO IHC ON-DEMAND, WE WILL NOT BE PROCESSING YOUR CLE REQUESTS.
This program is approved for CLE credit in the following states: New York, Pennsylvania, California, Illinois, Texas.
This program is pending CLE credit in the following states: Georgia, Iowa, Minnesota, Missouri, North Carolina, Ohio, Tennessee, Utah, Vermont, Wyoming and Wisconsin.
This program is pending CLE and CPD credit for self-application by the attorney or for reciprocal CLE credit in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Montana, Nebraska, Nevada, New Jersey, New Hampshire, New Mexico, North Dakota, Oklahoma, Oregon, Québec, Rhode Island, South Carolina, Virginia and Washington.
We do NOT provide CLE for: Mississippi or Arkansas.
This program is appropriate for newly admitted attorneys and experienced attorneys.
The Hidden Cost of Legal Friction: New Research and Practical Solutions for In-House Legal Teams
Event Description
Corporate legal leaders strive to accelerate business outcomes through operational excellence and exceptional service delivery. Yet new research reveals that inefficient, fragmented workflows and historic underinvestment in legal technology and processes are creating legal friction—a hidden burden that reduces productivity, inflates costs, and quietly erodes business performance.
In today’s rapidly shifting economic and political landscape, the role of in-house legal teams has never been more pivotal. When optimized, legal can become a powerful business enabler—driving revenue, reducing risk, and strengthening competitive advantage. But new findings from the International Data Corporation (IDC), sponsored by LawVu, show that legal friction is holding many legal departments back from fulfilling that potential.
Join us on Tuesday, June 11 at 12:30 pm ET as Ryan O’Leary, Research Director, Privacy and Legal Technology at IDC, unpacks the latest data on legal friction and shares strategies for how in-house teams can overcome it.
You’ll learn:
- What legal friction is—and the hidden ways it impacts your legal team and business
- How legal friction is quietly costing millions in lost productivity and delayed outcomes
- Other consequences of friction, including damage to reputation, brand, and culture
- What legal teams and business stakeholders say about their experience with legal friction
- How to reduce legal friction with people, process, and technology—and elevate legal’s role as a strategic business partner
Who Should Attend
This session is designed for in-house counsel, GCs, CLOs, and legal operations professionals seeking to enhance legal service delivery and drive stronger business results. Whether you’re actively facing operational challenges or planning for growth, you’ll gain insight and tools to identify friction points and take targeted action.
Bonus: All registrants will receive a free copy of the IDC white paper, “Legal Friction: The Real Cost to Your Business,”along with the opportunity to request a personalized assessment of legal friction within their department.
There is NO COST to attend this LIVE program!
This program is FREE thanks to our gracious sponsor, LawVu! If you can’t make it to the live program, the recording will be available for viewing via our paid CLE library, In-House Connect On-Demand!