The Legal Efficiency Benchmark 2025: What High-Performing Legal Teams Do Differently

Most in-house legal teams are drowning in requests, email threads, and one-off “fires”—but a smaller group is operating like a true business function: structured, measurable, and designed for repeatable execution. This session unpacks what consistently separates reactionary teams from high-performing legal organizations, and how to move up the maturity curve without adding bureaucracy or slowing the business down.

Join us on Thursday, February 5, 2026 at 12:00 PM ET / 9:00 AM PT as Kathy Zhu (CEO & Co-Founder, Streamline AI) and Margo Oshri (Director, Associate General Counsel, Snappy) explore what Streamline’s Legal Efficiency Score study reveals about how top-performing teams run intake, workflows, and reporting—and how Margo has guided Snappy through different phases of legal efficiency using real-world use cases. You’ll leave with a practical, 3–6 month roadmap to reduce firefighting, build predictable matter lifecycles, and increase the legal team’s strategic impact.

Key Takeaways

• Patterns Streamline observed across low-, mid-, and high-performing in-house legal teams
• The three operational pillars top teams invest in: intake & triage, workflow & automation, and visibility & metrics
• How to convert scattered requests and ad-hoc approvals into a predictable, trackable matter lifecycle
• What GCs, AGCs, and Legal Ops leaders can do in the next 3–6 months to move from “bottleneck” to business partner
• How to use your Legal Efficiency Score results to prioritize the right changes and win stakeholder buy-in
• How Snappy has leveraged Streamline AI to move up the maturity curve, with practical examples you can adapt

Who Should Attend

This program is built for in-house legal professionals who feel the volume and velocity problem firsthand—GCs, AGCs, Legal Ops leaders, and in-house counsel responsible for intake, contracting workflows, approvals, and cross-functional enablement. It’s especially relevant if your team is trying to create measurable service levels, improve turnaround time without sacrificing quality, and establish reporting that helps you make the case for headcount, tooling, or process changes with business leadership.

There is NO COST to attend this program!

This program is FREE, thanks to our gracious sponsor, Streamline! Mission control for in-house legal teams! If you can’t make it to the live program, the recording will be available for viewing via our paid CLE library, In-House Connect On-Demand!