In the recent In-House Connect webinar titled “Engaging With Stakeholders at Every Level of the Organization: A Guide for In-House Counsel,” Elizabeth A. Colombo, Associate General Counsel at Vendavo, Inc shared essential strategies for in-house legal professionals. They provided actionable insights on how to build stronger connections with various organizational stakeholders, ensuring alignment and enhancing operational efficiency.
Here are the top five takeaways from the webinar:
- Setting Proper Expectations and Boundaries
A key point was the importance of setting realistic expectations and boundaries. In-house counsel must understand their workload capacity and communicate clear timelines for completing tasks. It’s also crucial to recognize what leadership will support and to professionally express boundaries.
- Clear and Concise Communication
The session highlighted the growing expectation for clear, visually appealing PowerPoint presentations when communicating with senior leadership. Staying proficient with technology and maintaining a positive attitude were emphasized. Practical tips for writing concise emails, such as reading aloud, eliminating filler words, and using tools like Grammarly, were discussed to promote effective communication.
- Engaging with Sales Teams
An effective approach for partnering with sales teams was shared, focusing on availability, prioritization, and going the extra mile. Setting clear expectations for response times, politely buying time when necessary, and maintaining a professional demeanor are key. Importantly, it’s recommended not to take sales interactions personally, but rather focus on clear, efficient collaboration.
- Effective Stakeholder Engagement
The webinar addressed strategies for engaging with stakeholders at various levels, from C-suite executives to administrative staff. Being available and succinct in communication with senior leadership, while treating administrative staff with respect and acknowledgment, was highlighted. Understanding the different dynamics and working collaboratively with each stakeholder’s expertise is essential.
- Balancing Professionalism and Personal Well-being
Maintaining a positive attitude and using well-placed humor were underscored as essential in the workplace. The importance of professionalism, composure, and perspective was also emphasized, advising against letting difficult colleagues drain energy. Prioritizing personal well-being helps ensure sustained engagement and productivity.
The session offered practical guidance for in-house counsel on navigating organizational dynamics. By setting proper expectations, communicating effectively, collaborating with sales teams, engaging stakeholders constructively, and maintaining balance between professionalism and well-being, legal professionals can foster a supportive and efficient workplace.
Missed The Webinar? You can watch it now via IHC On-Demand!
